A leading manufacturer of premium paint for residential and commercial customers recognized the need to protect their strong global brand and to mitigate and avoid cybersecurity risks. They also needed to ensure the trust of their customers, which meant protecting their data privacy as well as our own.
As an existing Essextec client, Essextec was familiar with the company’s emphasis on greater security. For this client, keeping data private and secure is critical to taking care of their entire customer relationship and maintaining trust. New tools were needed to spot threats within their infrastructure and the following were identified by Essextec as required for the security road map:
- Log correlation
- Security analytics
- Incident response
- Managed services to assist their IT group
Essextec had the answer.
A three-pronged solution for the client was proposed. First, the solution included the IBM® QRadar® Security Intelligence Platform which provides a unified architecture for integrating security information and event management (SIEM), log management, anomaly detection, incident forensics, and configuration and vulnerability management. Essextec’s Risk Specialists then added IBM Managed Services to help continually identify, analyze, and assist in remediation of the alerts and issues identified by QRadar. Lastly, Emergency Response Services (ERS) would help the company respond swiftly to the most urgent and damaging threats.
In addition to QRadar, their IT security team leveraged expert support from IBM Managed Services.
The client realized a solid reputation and secure data and infrastructure. The client was impressed with Essextec’s depth of knowledge around IT security and risk management which gave the client a level of confidence as Essextec worked through the solution assessment and implementation.